Privacy Policy
Thank you for choosing GDAN SOFT CO., LTD. (hereinafter referred to as "GDAN SOFT," "we," or "us") for your gaming services. We are committed to protecting your personal information and privacy rights.
When you visit our website at [https://stream.gdan.com.tw] (hereinafter referred to as the "Website"), use our applications, or more broadly, use any of our services (collectively referred to as the "Services"), we appreciate your trust in us to protect your personal information. We take your privacy very seriously. In this privacy statement, we aim to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. We hope you will read this statement carefully because it is important. If you disagree with any terms in this statement, please discontinue using our Services immediately.
This privacy statement applies to all information collected through our Services (including the aforementioned Website and applications), as well as any related services, sales, marketing, or activities.
1. What Information Do We Collect?
1.1. Personal Information You Voluntarily Provide
We collect personal information that you voluntarily provide to us when you register on the Services, express interest in obtaining information about us or our products and services, participate in activities on the Services, or otherwise contact us.
The personal information we collect depends on the context of your interactions with us, your choices, and the products and features you use. We may collect the following personal information:
- Personal Information Provided by You: Such as your email address.
- Some of Your Consumption Information within the Services: For example, the order ID when purchasing points.
All personal information you provide must be true, complete, and accurate.
1.2. Information Collected Automatically
When you visit our Services, we automatically collect certain information, such as your game data, IP address, browser and device characteristics, and more.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as game data, IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country/region, location information, and information about how and when you use our Services. This technical information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
2. How Do We Use Your Information?
We process your information based on legitimate business interests, the fulfillment of our contract with you, compliance with legal obligations, and/or your consent.
We use the personal information collected through our Services for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with legal obligations.
We use the information we collect or receive to:
- Facilitate account creation and login processes.
- Manage user accounts.
- Implement the functionalities of the game system.
- Maintain the normal operation of the Services.
- Send administrative information.
- Protect our Services.
- Enforce our terms, conditions, and policies.
- Respond to legal requests and prevent harm.
- Fulfill and manage your orders.
- Provide the services you requested.
- Respond to user inquiries and offer support.
3. With Whom Do We Share Your Information?
We only share information with your consent, to comply with laws, to provide you with Services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal grounds:
- Consent: If you have given us specific consent for a particular purpose.
- Legitimate Interests: When reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: If we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: Where we are legally required to disclose your information (e.g., in response to a court order).
- Vital Interests: We may disclose information when necessary to protect someone's safety or to investigate violations.
4. Do We Use Cookies or Similar Tracking Technologies?
No, our Services themselves do not use cookies or similar tracking technologies. However, our Services may include functionalities that invoke certain third-party platforms (such as third-party payment systems or in-game purchase platform payment system calls). We do not make any guarantees regarding the presence of tracking technologies in such functionalities. Please note that we are not responsible for the tracking technologies and data processing practices of third-party platforms, and we have no control over the personal information collected by them. Please be aware and exercise caution.
5. How Long Do We Keep Your Information?
We will only retain your personal information for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.
6. How Do We Keep Your Information Safe?
We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate technical and organizational security measures (such as access isolation and encryption) designed to protect the security of any personal information we process. However, despite our efforts to secure your information, no method of electronic transmission or storage is 100% secure.
7. Do We Record or Save Your Interactions with AI?
No, we do not record or save your interactions with AI. To implement the functionalities of the game system and ensure the normal operation of the Services, such messages will only be temporarily stored on the device you are using (e.g., chat history between the user and the AI virtual character) and will not be transmitted to our servers or other storage platforms for recording or saving.
You have full control and access rights over all data within your device; we cannot and will not access or control your device. Therefore, such messages are only available for reasonable use during the game process (such as viewing AI chat history). Please note that when the game is uninstalled or the device is reset, the related records will be deleted accordingly, ensuring that the data will not be permanently retained.
Statement: Due to the mechanism of AI interactive games, user game data (such as chat inputs with AI virtual characters) must be processed by AI to complete the gaming process. Therefore, user game data will be transmitted to the AI provider (third party) for processing, as they provide the AI-driven functionality of the virtual characters. The AI provider (third party) also declares adherence to their own terms of service and privacy policy, which you are advised to read separately from ours. We make no representations, warranties, or guarantees, express or implied, regarding this processing or the third party, and expressly disclaim any liability for any actions, omissions, or outcomes resulting from third-party data processing. By using our services, you acknowledge and agree that any interactions with third-party AI providers are undertaken at your own risk, and we shall not be liable for any damages or issues arising from such interactions. If you have any concerns regarding this, please discontinue use of our services and delete your account and related data.
8. Is There an Age Restriction for This Privacy Policy?
Yes, our Services are intended for adults; individuals under 18 years old or without guardian permission are not allowed to use our Services. Therefore, this privacy policy is only provided to users who meet the usage conditions of our Services. Please read our Terms of Service (https://stream.gdan.com.tw/terms.html) carefully for more detailed information about usage restrictions.
9. Will We Update This Statement?
Yes, we will update this statement as necessary to comply with relevant laws.
We may update this privacy statement from time to time.
10. Do We Have Relevant Contact Methods?
Yes, our email is: support@gdan.com.tw